Some customers are having trouble connecting
Incident Report for Process Street
Resolved
We have a patch that customers that had this issue can apply to fix this problem.
Posted Sep 15, 2021 - 13:27 UTC
Identified
We found a fix that worked in our internal tests, we are testing it with the users that reported this issue now
Posted Sep 14, 2021 - 15:02 UTC
Investigating
Some customers are having problems logging into Process Street. They receive an SSLProtocol error message. Our Engineers are investigating this.
Posted Sep 14, 2021 - 02:44 UTC
Monitoring
We have experienced an unexpected number of requests which have forced us to block some of the traffic. It should be back to normal by now. We will continue to investigate the situation.
Posted Sep 13, 2021 - 18:43 UTC
Investigating
We are currently investigating this issue.
Posted Sep 13, 2021 - 17:17 UTC
This incident affected: Process Street Web Application and Process Street APIs.