AI related features unavailable

Incident Report for Process Street

Resolved

All AI features are now operational.
Posted 2 years ago. Nov 08, 2023 - 15:55 UTC

Monitoring

Our provider has implemented a fix and we are seeing recovery in affected AI features. Our engineers are monitoring the situation.
Posted 2 years ago. Nov 08, 2023 - 15:45 UTC

Investigating

Our customers have experienced and reported issues with AI related features in Process Street.
At the moment, AI workflow import, AI workflow generation and AI tasks are not working properly.
Our team is investigating whether this is an issue with our AI provider and will monitor the situation.
As of our knowledge, no other features are affected.
Posted 2 years ago. Nov 08, 2023 - 14:36 UTC
This incident affected: Process Street Web Application.